Privacy Policy

Information We Collect

• Contact details (name, email, phone) when you Get in Touch or request an estimate.
• Project information (address, scope, photos you share, finishes, timelines).
• Website usage data (IP address, device/browser info, pages visited, general location).
• Communications (emails, calls, texts) related to quotes, scheduling, and service delivery.

How We Use Information

• Provide estimates, schedule work, and deliver services you request.
• Improve site performance, safety, and user experience.
• Send service-related updates; marketing only with proper consent (CASL).
• Maintain business records and comply with legal obligations.

Cookies & Analytics

We may use cookies and similar technologies to operate the site and understand traffic patterns. If analytics tools (e.g., Google Analytics) are enabled, they collect usage data as described in their own policies. You can adjust browser settings to limit cookies; some features may be affected.

When We Share Information

We do not sell your personal information. We may share limited data with:

• Service providers (e.g., hosting, email, analytics) under confidentiality obligations.
• Insurers or subcontractors strictly as needed to perform work safely and efficiently.
• Authorities when required by law, court order, or to protect rights and safety.

Legal Basis (Canada)

• Consent: When you submit forms or opt-in to communications.
• Contract: To prepare quotes and perform painting services.
• Legitimate interests: Security, quality assurance, and business operations.
• Legal compliance: Meeting tax, insurance, and regulatory obligations.

Retention & Security

We keep personal information only as long as needed for the purposes above or as required by law. We use reasonable administrative, technical, and physical safeguards to protect data. No system is 100% secure; please contact us immediately if you suspect unauthorized access.

Your Choices & Rights

• Access, correct, or update your information.
• Withdraw consent for marketing at any time (unsubscribe instructions included).
• Request deletion where applicable and not in conflict with legal obligations.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child provided personal information, please contact us so we can take appropriate action.

Advertising & Google Ads

We use Google Ads to show relevant ads and measure their performance. Google may place cookies or use device identifiers to deliver, personalize, and report on ads you see from Stark’s Painting.

• Remarketing: Our ads may be shown to you on other sites after you visit our website.
• Conversion & performance tracking: We measure when an ad leads to a call, form submission, or other action on our site.
• Data used by Google: Cookies, IP address, device information, and page activity (per Google’s own policies) to help deliver and report on ads.
• Limits on data sharing: We do not sell personal information. We don’t upload personally identifiable information to Google Ads. If we use Customer Match in the future, it will be done in compliance with Google’s policies and applicable consent requirements (e.g., CASL).

Where required, we honor your consent choices for advertising cookies. You can change or withdraw consent anytime via your browser settings or your cookie preferences on our site (if available).

Your Choices for Ads

• Manage personalization in your Google account: Ads Settings
• Opt out of interest-based ads from many providers: NAI Opt-Out or AdChoices (Canada)
• Control cookies in your browser settings (blocking may affect some features).

Learn more from Google: About Google Ads · Google Privacy Policy

Note: Ad choices are browser- and device-specific. If you clear cookies or switch browsers/devices, you may need to set your preferences again.